Our Commitment to Your Privacy
At Linguist Pro we believe that learning a language should feel safe, welcoming and transparent. This Privacy Policy is written in plain language so you can clearly understand how your information is collected, used and protected as you learn with us.
We only collect what we need to give you a great learning experience, and we never sell your personal information.
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On this page
Introduction
Welcome to Linguist Pro.
Your privacy is important to us. This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices you have regarding your information.
By creating an account or using Linguist Pro, you agree to the practices described in this Privacy Policy.
Information We Collect
Depending on how you use Linguist Pro, we may collect the following information:
Account Information
When you create an account we may collect:
- User Name
- Email address
- Encrypted password
- Authentication information
Learning Information
To provide your learning experience we store information such as:
- Selected language(s)
- Lesson progress
- Practice history
- XP
- Streaks
- Achievements
- Placement results
- Saved preferences
Subscription Information
If you purchase Master, payment processing is handled by our payment provider.
Linguist Pro does not store your full credit card or payment details.
We may receive confirmation that your subscription is active.
Device Information
We may collect limited technical information including:
- Browser type
- Device type
- Operating system
- App version
- Error logs
- Diagnostic information
This information helps us improve stability and performance.
How We Use Your Information
We use your information to:
- Create and manage your account
- Save your learning progress
- Personalise your learning experience
- Provide AI learning features
- Process subscriptions
- Improve app performance
- Detect bugs and technical issues
- Respond to support requests
- Protect the security of the platform
We never sell your personal information.
Accounts
Your account allows your learning progress to be securely stored across devices.
You are responsible for keeping your password secure.
If you believe your account has been accessed without permission, please contact us as soon as possible.
AI Features
Linguist Pro includes AI-powered learning features designed to assist language learning.
While we work continuously to improve accuracy, AI responses may occasionally:
- contain mistakes
- use regional variations
- provide alternative translations
AI responses should be used as learning assistance rather than as a perfect or authoritative source.
If you notice incorrect information, please let us know so we can continue improving the experience.
Subscriptions & Payments
Master subscriptions provide access to additional features.
Payments are securely processed by trusted third-party payment providers.
Linguist Pro does not store your payment card details.
Subscription renewals, billing and payment processing are managed by the payment provider according to their own privacy policies.
Data Storage & Security
We take reasonable steps to protect your information using modern security practices.
Although we work hard to protect your data, no internet service can guarantee absolute security.
We continually review and improve our security measures to help protect user information.
Your Rights
Depending on your location, you may have rights to:
- Access your personal information
- Correct inaccurate information
- Delete your account
- Request a copy of your information
- Withdraw consent where applicable
To make one of these requests, please contact us through the Contact Us page.
Deleting Your Account
You may permanently delete your account through the Account Settings page.
Deleting your account permanently removes your account and associated learning data, subject to any legal or operational obligations that require us to retain certain information.
This action cannot normally be undone.
Children's Privacy
Linguist Pro is intended for general audiences.
If you are under the minimum age required in your country to create an online account, you should obtain permission from a parent or legal guardian before using the service.
If we become aware that personal information has been collected inappropriately, we will take reasonable steps to remove it.
International Users
Linguist Pro may be used by people around the world.
By using the app, you understand that your information may be processed or stored in countries different from your own, depending on the services used to operate the platform.
Changes to this Privacy Policy
As Linguist Pro continues to grow, this Privacy Policy may be updated.
When significant changes are made, the updated policy will be published on this page together with the new "Last Updated" date.
We encourage users to review this page periodically.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us through the Contact Us page within Linguist Pro.
We'll do our best to respond as quickly as possible.
— Please note
Language Learning Disclaimer
Linguist Pro uses AI alongside carefully designed educational content.
Although we work continuously to improve the accuracy of our lessons and AI responses, languages naturally evolve and vary between countries, regions and speakers.
Occasionally content may contain errors or regional differences.
If you believe you have found incorrect information, please contact us so we can investigate and improve the learning experience for everyone.
Questions about your privacy?
If you have questions about this Privacy Policy or how your information is handled, please contact us through the Contact Us page.